EFFECTIVE DATE: January 29, 2017
1. GENERAL INFORMATION COLLECTION PRACTICES
We may collect two types of information from End Users of this Website: Personal Information and Non-Personal Information.
We use Personal Information to provide services to you, improve our service offerings, enhance our Website operation, improve our marketing and promotional efforts, analyze Website use, tailor your experience with the Website or our services, and for any other purpose specified at the time of collection. We may also use Personal Information to troubleshoot, resolve disputes, accomplish administrative tasks, contact you, enforce our agreements with you, comply with applicable laws, and cooperate with law enforcement activities.
You can always decline to provide information, although this may limit your ability to use certain services or engage in certain activities on the Website.
We use Non-Personal Information to troubleshoot problems, administer the Website, analyze trends and demographic data, to comply with the law, and cooperate with law enforcement. We may also share Non-Personal Information with authorized third party service providers and advertisers to analyze the quality and effectiveness of our Service offerings, advertising, and Website content.
2. HOW WE SHARE PERSONAL INFORMATION
We may disclose Personal Information if required to do so by law or to comply with a valid legal process (such as a search warrant, subpoena, or court order), to protect the company’s rights or property (including, without limitation, in the event of a transfer of control of company or substantially all of its assets), or during emergencies when safety is at risk.
3. HOW WE SHARE NON-PERSONAL INFORMATION
We may disclose or share Non-Personal Information with certain business partners including, but not limited to, individuals and companies with whom we have business relationships. We may share aggregated demographic information (which does not include any Personal Information) with third parties. Additionally, we may use third party service providers to track and analyze Non-Personal Information usage and volume statistics in order to administer and improve our Website. These statistics may also be used for promotional purposes, or to provide a representative audience for advertisers. This information provides only general summaries of Website visitor activities, and it does not include Personal Information.
4. HOW YOU CORRECT, UPDATE, OR MAKE CHANGES TO YOUR INFORMATION
If your Personal Information changes, please log in to your Account and make the appropriate correction, change, or update. You may have your Account information deleted or removed; however, you cannot delete information associated with any past transactions conducted through the Website. Because we periodically backup our information, we may not be able to completely delete all of your information.
5. INFORMATION SECURITY
We take information security seriously and take reasonable precautions to protect your Personal Information from unauthorized access and/or use, loss, disclosure, or alteration. Your password and email address are required for you to access your Personal Information on our Website. In addition, we store your Personal Information on a secure server using industry recognized measures, and access to this server is limited to select personnel and contractors. We facilitate transmission of certain sensitive information from you to our Website using Secure Socket Layer (SSL) technology to protect your Personal Information as it is transmitted to us. Any credit card information you allow us to store is encrypted and stored in compliance with current applicable Payment Card Industry guidelines.
Nonetheless, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we employ commercially reasonable security measures to protect data and seek to partner with companies which do the same, there are security and privacy limitations of the Internet which are beyond our control. Accordingly, we cannot absolutely guarantee the security, integrity, and privacy of any and all information exchanged between you and us through the Website. We make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to your private information.
6. DATA TRACKING
Pixel Tags and Web Beacons. We, along with third party service providers working on our behalf, may use technologies such as pixel tags and web beacons to track your use of our Website. Pixel tags and web beacons are tiny graphic images that we place on certain portions of our Websites or in our emails that generate a non-personally identifiable notice when a user performs a specific action. We also use pixel tags to measure visitor traffic, visitor behavior on the Website, our promotions, and our performance. Pixel tags and web beacons may also be provided by our affiliates and/or marketing partners, and we use them for the same purposes.
7. OTHER PRIVACY ISSUES
Children. Individuals under the age of legal capacity in their local jurisdiction (18 throughout most of the United States) may not use the Website. We do not sell products or services for purchase by children or minors. If we become aware that a minor child has provided us with Personal Information without parental consent, we take steps to remove such information and terminate the minor's account. We do not collect or maintain information from anyone known to be under the age of legal capacity.
Notice of Privacy Rights to California Residents. Companies that collect Personal Information from California residents and disclose such information to third parties (including affiliated entities) for marketing purposes must, in response to a request by a consumer, either (1) provide a list detailing the categories of information shared and the entities to which such information was provided, or (2) provide a mechanism by which a consumer may opt-out of having his or her information shared with third parties. We have elected the second option, and you may request that your Personal Information not be shared with third parties by sending your request, including your full name, email address, and postal address, to: Xigo, LLC, 5870 Trinity Parkway, Suite 250, Centreville, VA 20120. California residents are also entitled to know that they may file grievances and complaints with the California Department of Consumer Affairs, 400 R Street, Suite 1080, Sacramento, CA 95814; or by phone at 916-445-1254 or 800-952-5210; or by email to firstname.lastname@example.org.
8. PRIVACY SHIELD
Xigo complies with the EU U.S. Privacy Shield Framework set forth by the United States Department of Commerce with respect to the collection, use and retention of Personal Data transferred from the European Economic Area ("EEA") to the United States as further described in the Scope section below. This Privacy Shield Policy outlines our commitment to the Privacy Shield Principles (the "Principles") and our practices for implementing the Principles. Xigo's Privacy Shield Policy can be found here. To learn more about the Privacy Shield Framework, please visit the Department of Commerce's dedicated Privacy Shield website, located here.
5870 Trinity Parkway Suite 250
Centreville, VA 20120
Customer Service Inquiries | US.CLM.Security@us.didata.com